How to Erase a Device From My iTunes Account

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In the case of iTunes, those purchases remain forever bound to one Apple ID. When using the App store I could configure the iPod with the 4 custom Apps and create a standard set up for a unit in 20 minutes without any data usage apart for any time updates are needed, but then I just do the app updates, save as the standard backup and continue.

If you remove and install apps, movies or books for each device, iTunes saves your preferences. The method for configuring on your devices has changed with iOS 7. Launch iTunes on a Mac or PC, 2.

Multiple Devices on One iTunes Account

I know I used to be able to remove these devices. I tried using an older 12. Has anyone else seen this recent issue? Just spoke to a Sr. Apple did make changes to the system and removal from iTunes is in the device. According to him the iTune management of devices will be phased out. Interesting that the two advisors I dealt with one on email and the first one on the phone were fairly clueless about the change. I have experienced the same issue. Of course, no real help from this line of posting - every time we all think that we have learned to deal with Apple and its quirks, they throw another one at us. But I thought I would share my experience - hopefully it helps someone. Found 5 of my devices greyed out. One of them is my daughter's iPhone which I just upgraded. Yes - I am lucky that I have her old phone. I grab it, power it on and went to the app store. I removed it and I am good on that one. Now c'mon on Apple, are you kidding? Anyway, I have no solution for those who get rid of a device without signing out first. So here is a quick update to this issue. It turns out that you have to remove the device from the actual device. I guess you can't do it from iTunes anymore wonderful. So, I guess it'll be there forever. If anyone else has a resolution to this, please let me know. I found where to remove the device from iTunes in the cloud. From your iDevice, go to the AppStore or iTunes and scroll to the bottom. Click on your iTunes ID and select View Apple ID. I guess make sure you do this before erasing your device, or it'll be stuck in your device list in iTunes. So here is a quick update to this issue. It turns out that you have to remove the device from the actual device. I guess you can't do it from iTunes anymore wonderful. So, I guess it'll be there forever. If anyone else has a resolution to this, please let me know. I found where to remove the device from iTunes in the cloud. From your iDevice, go to the AppStore or iTunes and scroll to the bottom. Click on your iTunes ID and select View Apple ID. I guess make sure you do this before erasing your device, or it'll be stuck in your device list in iTunes. Hi King, Thanks for the reply. I'm aware of the 90 day rule which has always been the case. However, the actual remove button is grayed out. I'm not trying to re-pair a device with a new iTunes ID. I'm just trying to remove a device that I no longer have. When you remove your Apple ID from a device, the 90-day limit stays in place on that device. But you can associate your Apple ID to another device that doesn't have the 90-day limit. Depending on when you associated the device, you might need to wait to associate it to a new Apple ID. Adam, I have the same issue for 2 devices, an iPhone that I have now sold and interestingly my primary iMac - the one I am viewing the account details on - which also has its remove button greyed out. I therefore have 2 additional questions for anyone able to advise on this issue. Is the iMac remove button greyed out because that is the device that I am currently using? Given that I have sold the iPhone that is now trapped on my devices list and went to great lengths to delete and purge all data from it I am intrigued to find out whether this represents a real vulnerability to my account or is just an annoying artefact. A final piece of information, whilst purging the iPhone I did need to briefly log into my iTunes account before logging back out - I wonder if this initiated the 90 day timer and therefore trapped this device on the list in perpetuity. The associated date is consistent with this theory. Same problem here with an iPod Touch I returned to Apple swapping for the latest version. I reset the iPod to factory but it still appears as a device in my iTunes account. Unfortunately all my devices are greyed out, thus this one cannot be removed since it is not in my possession. E-mailed Apple Support, but thus far received the boilerplate. Just spoke to a Sr. Apple did make changes to the system and removal from iTunes is in the device. According to him the iTune management of devices will be phased out. Interesting that the two advisors I dealt with one on email and the first one on the phone were fairly clueless about the change. In my case I have just found that there is a Mac andrew Mac associated with my iTunes account and I have no idea who andrew is. Its been there since 26 January 2015! However the remove button is greyed out so I cannot remove him nor can I do it through the device as Adam suggests because I don't have it! Cheers To get rid of a mac or PC, you need to deauthorise all computers, then authorise the computers you have again. You can only deauthorise all computers once a year. Launch iTunes on a Mac or PC, 2. Look under summary, there is a computer authorisation label, and an option to deautnorise all computers. If the option isn't therer, you'll have to wait a year from the last time you did this. Choose that option and follow any prompts. To authorise a computer 1. Launch iTunes on the computer to be authorised. One final word, the 90 day minimum for associating a device to an iTunes account only applies if the account is different from the previous account. If you are associating a device to the same account as the last time, the 90 day minimum does not apply. Launch iTunes on a Mac or PC, 2. Look under summary, there is a computer authorisation label, and an option to deautnorise all computers. If the option isn't therer, you'll have to wait a year from the last time you did this. Choose that option and follow any prompts. To authorise a computer 1. Launch iTunes on the computer to be authorised. I have experienced the same issue. Of course, no real help from this line of posting - every time we all think that we have learned to deal with Apple and its quirks, they throw another one at us. But I thought I would share my experience - hopefully it helps someone. Found 5 of my devices greyed out. One of them is my daughter's iPhone which I just upgraded. Yes - I am lucky that I have her old phone. I grab it, power it on and went to the app store. I removed it and I am good on that one. Now c'mon on Apple, are you kidding? Anyway, I have no solution for those who get rid of a device without signing out first. Apple did make changes to the system and removal from iTunes is in the device. According to him the iTune management of devices will be phased out. Interesting that the two advisors I dealt with one on email and the first one on the phone were fairly clueless about the change. I'm not sure this is the correct answer. I've found that any new devices I add can be removed from iTunes. It's only older added devices that can't be. If I remove all the devices I have on the device themselves and then add them back in, I can then remove them via the iTunes account info page. That doesn't help with devices you don't own or phantom devices created by doing restores as new. Those devices appear to be stuck there permanently. It's similar to how devices you erase or restore without signing out of iCloud still show up on the iCloud. It's possible they will disappear after 3 months though. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. 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This could pose a problem if you want to disable automatic syncing for all devices for one device while enabling the option on another. Since every associated computer must also be authorized that limits you to 5 associated computers for these features. A prime known feature of iTunes allows you to use separate iTunes media folders and library preferences so that each device uses its own iTunes software settings and media. Instead, the media sharing mechanism requires that you download tracks, videos, or apps that you want to use. You can access and gusto this information right on your iPhone or iPad. I grab it, power it on and went to the app store. Raise or lower the playback volume of a single track via the volume-adjustment slider in the item's Options dialog box. Maybe because it's not quite as beautifully simple as it sounds. That person also manages parental restrictions and sets everyone else up with the service. You also can't change the playback and import options for each device when you use a single iTunes library.